Every now and then questions arise. For a quick solution visit our Investor Help Centre or contact our Customer Service.
Please check the dropdown menu in the registration form to confirm if your country of residency and tax residency are included.
To verify the identity of the investor and before depositing funds, the investor shall be required to upload the following copies of identification documents:
Representative of the CompanyThe investor shall be fully responsible for paying all taxes arising from any repayments obtained as a result of its investment based on the legislation of the respective country. All repayments will be paid from Financial Freedom to the investor’s bank account without any deduction or withholding for or on account of any tax.
Financial Freedom does not provide any tax advisory services to the investors and we strongly suggest seeking professional tax advice.
It’s easy! You need to transfer at least 0.01 EUR from your new bank account to Financial Freedom’s bank account for verification purposes. Your new bank account will be registered under your profile, then you will be able to deposit and withdraw funds to such account.
Please note that you can only switch to a bank account opened in a bank operating within the European Economic Area (EEA), UK, Switzerland or the United States of America.
You can now refer Financial Freedom to your friends. For every successful referral done, we will reward both you and your friend with a 1% bonus of up to 3,000 EUR that will be calculated on your friend’s invested amount, within the first 30 days from your friend’s identity validation.
Find your referral link here: www.FinancialFreedom.com/referrals
Financial Freedom has also implemented an affiliate program in which investors can register through affiliate partners and obtain a cashback bonus. If you want to join the affiliate program please send an email to our support team at support@Financial Freedom.com to find out more.
You can transfer money to your Financial Freedom investor account from your personal or company bank account.
Transfers in EUR can be done easily and at low cost using SEPA (Single Euro Payments Area) transfer.
It is mandatory to add your reference number on the transaction in order for us to associate the deposit to your account.
Deposits are to be made to the following account:
| Payment Service Provider: | Financial Freedom |
|---|---|
| Beneficiary: | Financial Freedom Limited |
| IBAN: | IE19CPAY99119949340079 |
| BIC: | CPAYIE2D |
We cannot accept deposits from shared (joint) bank accounts unlessallbank account holders are registered and validated on our platform to comply with our KYC policies. The other bank account holder will be able to use their investor account if desired, however, they won’t be able to use the same bank joint account.
No, deposits are only accepted from the same bank account holder as the Financial Freedom investor account.
No, the only possible means of payment at the moment is bank transfer. This is due to Anti Money Laundering legal requirements.
We only accept transfers in Euro and US. Dollars.
The money transferred will be converted automatically according to the exchange rate of the respective bank or it will be returned to the sender. There may be some loss of funds due to the exchange rate or the bank fee for returning an incorrect payment.
You can transfer money to your Financial Freedom investor account from your personal or company bank account.
Transfers in EUR can be done easily and at low cost using SEPA (Single Euro Payments Area) transfer.
It is mandatory to add your reference number on the transaction in order for us to associate the deposit to your account.
Deposits are to be made to the following account:
| Payment Service Provider: | Financial Freedom |
|---|---|
| Beneficiary: | Financial Freedom Limited |
| IBAN: | IE19CPAY99119949340079 |
| BIC: | CPAYIE2D |
We cannot accept deposits from shared (joint) bank accounts unlessallbank account holders are registered and validated on our platform to comply with our KYC policies. The other bank account holder will be able to use their investor account if desired, however, they won’t be able to use the same bank joint account.
No, deposits are only accepted from the same bank account holder as the Financial Freedom investor account.
No, the only possible means of payment at the moment is bank transfer. This is due to Anti Money Laundering legal requirements.
We only accept transfers in Euro and US. Dollars.
The money transferred will be converted automatically according to the exchange rate of the respective bank or it will be returned to the sender. There may be some loss of funds due to the exchange rate or the bank fee for returning an incorrect payment.
Please inform us at support@FinancialFreedom.com about the error as soon as you notice.
You can’t make a Withdrawal. However, once the investment is finalised you will receive your earnings on your bank account.
In most cases, Financial Freedom will transfer your funds within 3 business days after the investment is finished. Additionally, payments can take 1 to 3 more business days depending on various factors, such as the time of your national holidays or the bank receiving the funds.
Yes, it’s easy! You need to transfer at least 0.01 EUR from your new bank account to Financial Freedom’s bank account for verification purposes. Your new bank account will be registered under your profile, then you will be able to deposit and withdraw funds to such account.
Please note that you can only switch to a bank account opened in a bank operating within the European Economic Area (EEA), UK, Switzerland or the United States of America.
To start off with, you need to select the asset you want to invest in and then you will have to transfer funds. You can start investing with EUR 1000,00. Simply browse the loan list and find the loans that meet your investment preferences.
No, once you have already reviewed and confirmed your investment in the loan, the investment cannot be canceled.
The minimum investment in any loan on Financial Freedom platform is EUR 1000,00.
There is no maximum amount to be invested.
All interest rates are calculated up until the repayment date and expressed as annual figures. Interest rates are calculated based on the following formula: Residual amount invested x Interest rate (%) / 360 x Period of investment.
Net annualized return (NAR) is an annualized measure of the rate of return on actual investments made in loans, after actual write-offs and service charges. NAR is not a forward-looking projection of performance. NAR is only calculated for the amount of money invested in loans. Please note that funds that are not invested in loans are not included in NAR calculations.
To calculate NAR, the methodology called XIRR (Extended Internal Rate of Return) is used. Extended Internal Rate of Return (XIRR) is a method to calculate returns from investments done at different periods. To calculate XIRR we apply Excel formula. XIRR formula in Excel is =XIRR (values, dates, [guess]). Values represent the transaction amounts, dates are the transaction dates and guess is the approximate return.
Interest rate shows the weighted average interest rate for all the investments you have made.
The term “skin in the game” is commonly used in the finance industry. It refers to a situation when an owner(s) or principals of an investment vehicle maintain an equity stake in circumstances where outside investors are solicited to invest. This is to ensure the interests of the originator of the asset are aligned with the interests of the investor, as both sides have a stake in the investment.
As with all investment opportunities, there are risks involved. Financial Freedom has taken the following measures to mitigate the risk for investors, among others:
The security of your information and private data is a priority for us. Financial Freedom deploys organized data storage following the highest security standards and legislation.
For security reasons and to comply with data protection laws, we do not reveal any personal data of the borrowers.
When the borrower repays the loan before the scheduled term, your earned amount will be calculated according to the actual loan repayment date and transferred to your investor’s account.
Financial Freedom may request information or documentation pertaining to:
This additional information and documentation is required in order to maintain Know Your Customer (KYC) requirements as well as to sufficiently be able to monitor for Money Laundering or Terrorist Financing (ML/TF) activities. In addition, once regulated, we need to classify investors based on their knowledge and experience, and establish investment limits based on investor’s wealth.
Financial Freedom may ask for this information and documentation upon the time of onboarding as well as any other time during the business relationship with the Investor.
Investors must provide updated details in the following instances:
All investorsThere are four categories: Transparency, Legal, Financial and Transactions. Assessment whether a loan is transparent is based on multiple factual tests: availability of public and financial information, presentation of ownership and management, adverse media etc. In the Legal category three aspects are monitored: registration and activities of a supervisory body, anti-money laundering procedures and compliance with certain rules and agreements. Financial monitoring includes tests related to the quality of underwriting policy (e.g., portfolio quality), meeting of financial covenants (e.g., interest coverage ratio), and audit of financial statements (e.g., recognised auditor, voluntary audit procedures).
